We offer a range of IT services that cover the following:
We can manage all type of it projects large and small from software development and installation to whole office moves
We can design and implement both Information Security policies and Information Security management systems all centred around ISO27001. We also have experience in dealing with PCI-DSS compliance
We can help in the selection and installation of all type of IT hardware from large servers to handheld devices
We have experience in designing robust and resilient networks to your available budget.
We can help in the selection of software systems from doing an initial research of the market to a full tendering exercise.
Having spent the last 25 years in software development, we can help with all aspects of software production.
- Business Analysis and Requirements Gathering
- Technical Design and Software Architecture
- Software Build and management of this process
- System Testing
- User Acceptance Testing
- Software Installation and Rollout
- Project Management of all of the above processes
We have extensive experience in this area from simple spreadsheet based systems to predictive dialler telephony systems
With extensive experience in Database Administration we can design and build Management Information Systems to provide you with timely and accurate information on how your business is performing from easy to read dashboards to full analysis of all transactional data.
We can provide Web sites for both internal and external use which has content which can be easily updated by your staff without having to go back to your web design company each time We have used WordPress Joomla and Drupal in previous assignments.
We can provide analysis reports of all your web site visitors to make sure that your sites are being used to their maximum effectiveness. We can also help in Search engine optimisation to make sure that your website is at the top of search engine listings.
We can help with telephony systems from 2 extension systems to a full contact centre with hundreds of agents and predictive dialler systems. We have extensive experience in designing and programming contact centre solutions for both outbound and inbound campaigns
We have extensive experience in selecting and installing payment systems including card payment systems to direct debit systems.
We have over 15 years experience of designing and building case management solutions. We also have experience in configuring workflows in a number of case management systems
We have experience an design and and building document scanning and workflow solutions together with integration with Case Management and CRM Systems.
We can help in the management of your IT department from audit of your IT processes and procedures to providing interim staff to allow your staff to concentrate on new projects that provide maximum value to your business.